At Ian Escapes, we aim to provide a seamless shopping experience and ensure your order reaches you in a timely manner. Please review our Shipping Policy below.
1. Shipping Locations
We currently offer shipping to select regions. Shipping is available only within the country where we operate.
2. Shipping Time
Orders are processed within 1-2 business days. Depending on your location, delivery may take anywhere from 3 to 7 business days. We do not ship on public holidays.
3. Shipping Charges
Shipping charges are determined based on the delivery location and are calculated during checkout.
4. Cash on Delivery
As we only accept cash on delivery, please ensure you have the exact amount available at the time of delivery. No other payment methods are accepted.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email to track your package’s progress.
6. Delivery Issues
In case of issues such as a delayed delivery or damaged package, please contact our customer care team immediately at [email protected].
7. Contact Information
For questions regarding your shipment, please reach out to:
Email: [email protected]